Terms and Conditions

Customer Privacy

Ali's House of String is committed to protecting the privacy of its customers. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). We collect information about you to process your order and to provide you with the best possible service. We only send promotional email or mail to you with your prior consent and do not pass any of your information to third parties without first gaining your explicit consent.

Details we require
We need to collect the following information from you in order to process your order and notify you of the status of your order.

* Your Name
* Company Name
* Address
* Email address
* Credit or Debit card details

We will never collect sensitive information about you without your explicit consent, however additional information you may provide us with may be used to personalise your visits to our web site.

You can check the information that we hold about you by logging into our web site and using the contact us form on our "About Us" page, or emailing info@alishouseofstring.co.uk. If you find any inaccuracies we will delete or correct it promptly.

Security of personal information
When you enter credit card information on the Ali's House of String web site we use secure servers to ensure that all details are encrypted at your browser before they are sent to us. We store credit card details in an encrypted way within a secure database. The servers are physically secured in a dedicated data centre.

We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this from happening. The information collected in this way can be used to identify you unless you modify your browser settings. If you have any questions/comments about privacy, you should log onto our website and use the contact us form on our "About Us" page or email us at info@alishouseofstring.co.uk.

Data Protection
The Data Protection Act 1998 requires us to be open about our holding and use of personal data. It also entitles individuals to find out from us what personal data is held about them on computer, to have that information corrected or erased if it is inaccurate, and to claim compensation if they can prove they have suffered damage from an inaccuracy or breach of security. Ali's House of String is committed to upholding the eight Data Protection Principles of good information handling practice.

Terms And Conditions

By using our website, you agree to be bound by Ali's House of String's Terms & Conditions, as stated below.

Contract for the Supply of Products or Services
The display of goods on the Ali's House of String site amounts to an invitation to treat only and is not an offer to sell products or services at any price indicated. No contract for the supply of products or goods will be deemed to exist between you and Ali's House of String unless, and until, an email is sent by Ali's House of String to you confirming that your order has been accepted and payment has been successfully made.

This confirmation e-mail amounts to an acceptance by Ali's House of String of your offer to buy goods or services from Ali's House of String and this acceptance is effective regardless of whether or not you receive the e-mail.

Ali's House of String are free to withdraw from a prospective contract at any time prior to acceptance. This also applies in the case of any error or inaccuracy in respect of the goods or services, any description applied to the goods or services, the availability of the goods or services, or the order itself.

Price and availability information is subject to change without notice.

Site Information
Ali's House of String is providing this site and its contents on an "as is" basis and makes no representations or warranties of any kind with respect to this site or its contents. Ali's House of String disclaims all such representations and warranties, including for example warranties of merchantability and fitness for a particular purpose. In addition, Ali's House of String does not represent or warrant that the information accessible via this site is accurate, complete or current.

Processing of orders
Credit cards are debited before items are shipped or before services are activated by Ali's House of String.

Limitation of Liability
Except as specifically stated on this site, neither Ali's House of String nor any of its directors, employees or other representatives will be liable for damages arising out of or in connection with the use of this site. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.

Illegal Acts
It is a crime to use a false name or a known invalid credit card to order. Anyone caught wilfully entering an erroneous or fictitious order will be prosecuted to the fullest extent of the law. We track the electronic 'fingerprints' of every order placed on this website to enable us and all legitimate crime prevention and prosecution authorities to trace individual users engaging in criminal activities on our website.

Changes in Terms
Ali's House of String reserves the right to modify these terms at any time without prior notice. Any modification of these terms will be deemed to be effective from the date and time of posting on the Ali's House of String web site.